Effective Communication Strategies Workshop

Lesson Overview

Effective Communications Strategies will raise awareness and sensitivity around the impact our words can have on each other, and on the overall work environment.

  • Discuss why effective communication is important.
  • Identify the qualities of effective communication.
  • Discuss the role active listening plays in communication.
  • Explain the value of empathetic listening and responses.
  • Identify strategies for handling difficult situations and people.

  • Why is effective communication so important?
  • What do great communicators do differently?
  • The importance of practicing active & empathetic listening
  • Overcoming communication challenges through effective communication skills, emotional intelligence, and listening

  • Introduction
  • Effective Communication Strategies Session
  • Workshop Survey
Completion rules
  • All units must be completed